Nurse Case Manager

Job Overview

Registered Nurse Case Manager

Are you an empathetic team player? Are you dedicated to improving the lives of others? If so, HealthRIGHT 360 is currently looking to fill our Registered Nurse Case Manager position at our Tenderloin Health Services program partner’s GLIDE Community Housing site! The Registered Nurse Case Manager provides nursing services to program residents, works as part of an interdisciplinary team, and provides general urgent care and nursing case management at GLIDE Community Housing located at 149 Mason Street.

The ideal candidate has previous experience working with diverse populations, including patients struggling with homelessness, mental illness, substance abuse, and medical complexity. Additionally, this position offers the ability to see patients independently and utilize your RN license in a community housing setting! Sounds interesting? Below you will find a more detailed description of some of the duties and requirements for this position.

Under HR360’s ownership, Tenderloin Health Services ensures enhanced medical care is available to clinic patients, including expanded mental health services and substance use disorder treatment through access to HealthRIGHT360’s outpatient/residential treatment care, in-house phlebotomy, and HIV & Hep C treatment. HR360 is committed to maintaining a continuity of care and familiarity for clinic patients.

Key Responsibilities

Nursing Responsibilities:  Provides an initial and continued assessment of program residents’ health status/needs. Assesses and triages clients who may have substance misuse problems and mental health issues. Provides coordination of medical care needs with outside providers, and on-site medication management and education.  Manages patient standing orders as outlined by Tenderloin Health Services Medical Director.  Provides hands-on individual and group-level health education and outreach.  Partners with Tenderloin Health Services Medical Director to direct the nature of projects and trainings for students and interns as well as other initiatives relevant to GLIDE staff and entire GLIDE resident community.  Functions as a nurse within the scope of California BRN licensure and credentialing and privileging of the agency.

Performance and Quality Improvement Responsibilities:  Assists in goal setting and performance improvement planning for program residents. Writes, reviews, and makes recommendations for policies and procedures for nursing processes.  Reviews data collected on an ongoing basis by GLIDE Community Housing Clinical Program Director. Active participant in Quality Improvement activities and may act as change champion or lead.  In conjunction with GLIDE Community Housing Clinical Program Director responsible for working with external stakeholders on audits, reviews, or surveys and supports internal efforts as appropriate

Organizational Responsibilities:  Properly and consistently documents required information accurately on records and reports.  Keeps up to date with operational and procedural requirements. In conjunction with Tenderloin Health Services Medical Director and GLIDE Community Housing Clinical Program Director assures readiness and ongoing monitoring and reporting of conformance to quality within practice standards.  Supports the interpretation of standards and processes to meet best practice standards established in the health services program.  Coordinates and consults with Tenderloin Health Services Medical Director and GLIDE Community Housing Clinical Program Director to facilitate integration between programs. 

And, other duties as assigned.

Education and Knowledge, Skills and Abilities

  • Possession of a valid RN license
  •  BLS Certification (must obtain upon hire)
  • Two years of direct patient care experience in community housing setting, preferred
  • Ability to work with diverse populations
  • Experience working successfully with issues of substance abuse, mental health and medical complexity
  • Knowledge of co-occurring disorders and trauma-informed care
  • Excellent verbal, written and interpersonal skills
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
  • Strong initiative and enthusiasm and willingness to pitch in whenever needed
  • Experience working with electronic health records (E-clinical works, preferred)
Compensation: TBD
Type: Hourly/ Non-exempt
Status: Full Time
Benefits: plus HealhRIGHT 360 offers a comprehensive benefits package
City: San Francisco
Hours/wk: 40

Job Location